Returns & Exchanges
At WHACK Sports, we want you to be fully satisfied with your gear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number to request a Return Authorization (RA) number.
- 2.Prepare the Package
Ensure the sporting equipment is unused, in its original packaging, and includes all tags; then securely pack the items to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our main distribution warehouse.
- 4.Receive Refund or Exchange
Once our quality control team inspects and approves the return, we will process your refund or dispatch your replacement gear within 5 business days.